Families, Youth and Children’s Support during COVID-19

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Phone:   709-753-3888

The Advocate for Children And Youth NL Office protects and advances the rights and interests of children and youth in Newfoundland and Labrador through advocacy services.

The office is currently closed, with employees working remote. Requests for advocacy assistance can be made by phone or email.

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Phone:  709-722-2666

The Al-Anon Family Groups are a fellowship of relatives and friends of alcoholics who share their experience, strength and hope in order to solve their common problems. We believe alcoholism is a family illness and that changed attitudes can aid recovery.

Al-Anon helps help families of alcoholics, while Alateen helps youth, usually teenagers, whose lives have been affected by someone else’s drinking.

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Phone: 709-690-8725

The Baby-Friendly Council, in affiliation with the Breastfeeding Committee for Canada, is the designated provincial body to monitor the implementation of the Baby-Friendly Initiative (BFI) in NL.

The BFI is a global campaign of the WHO and UNICEF. This campaign recognizes that implementing evidenced-based practices in health and community services is crucial to the success of programs that protect, promote and support breastfeeding. The BFI is a continuous quality improvement initiative and represents best practice in maternal-newborn care.

Their Facebook page offers guidance and promotes different online support groups for new mothers and mothers-to-be.

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Phone:   709-579-0181

The Boys and Girls Club St. John’s provides programming and is passionate about creating a supportive place where children and youth can experience new opportunities, overcome barriers, build positive relationships and develop confidence and skills for life.

Both the Buckmaster’s Circle and Mundy Pond locations, as well as after-school programming, are closed, due to the ongoing Covid-19 pandemic. They will be offering virtual programming to their members as well as Project Backpack and Warm Bellies, with more details to come in the week of Feb 15 2021. Follow their Facebook page for updates.

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Phone:   709-579-0718

The Buckmasters Circle Community Centre encourages and promotes the leadership, well being and cooperation of all citizens of the Buckmasters Community through programming and services for children, youth, and families.

The Centre is closed until further notice but they are still supporting community members. Re-opening for summer camps soon, with COVID-related restrictions in place.

Staff are available by phone. Press the extension of the staff person you wish to talk to. Messages are checked on a regular basis.

Do not hesitate to reach out:

Bonnie: E-mail
Kim: E-mail
Sarah: E-mail
Family Support Worker, Dalena is available by phone or text: 709-730-1257
Employment Counsellor Michelle is available by e-mail or phone: 709-753-8891
Nurse Practitioner Glenda is available by phone: 709-752-4906

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Phone:   709-754-7890

Chalker Place Community Centre promote the leadership, well being and cooperation of all citizens of the Chalker Place vicinity through programming and services for children, youth, and families.

The Centre is closed until further notice. Staff will not be on site but will continue to check their messages, e-mails and social media accounts in an effort to provide assistance to community members. Re-opening for summer camps soon, with COVID-related restrictions in place.

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Phone:   709-754-0446

Choices for Youth provides at-risk youth and emerging adults with programming and services that meet their current and long-term needs.

The Choices Shelter is an emergency shelter, welcoming youth between the ages of 16 and 29 who identify as male or who are gender non-conforming.

For full details about all of CFY’s programs during COVID-19, click here.

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Phone: 709-726-8373

Daybreak Parent Child Centre is intentionally designated as a “parent child centre” to meet the diverse, complex needs of families. Recognizing parents as the primary influence in their children’s lives, Daybreak fosters opportunities for positive parent-child interactions by encouraging the participation of parents in their children’s education and development. Daybreak supports the development of healthy children in the context of family and the family within community.

Community Programs and Family Home Visitation Program staff will be working remotely.

• For Children’s Program, please contact Leslie Hardy. For Parenting Program please contact Jennifer Colbourne.

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Phone: 1-833-552-2368

Looking for advice to protect or support a loved one who is being abused? The Department of CSSD supports individuals, families and communities in Newfoundland and Labrador in achieving improved health and social well-being and reduced poverty; and ensures the protection of children, youth and adults from abuse or neglect.

During COVID-19, they have a new toll free number to use: 1-833-552-2368.The new central line will have options for the department’s essential services, including:

– Child Protection
– Adult Protection
– Child, Youth and Family Services Inquiries
– Financial Payments

Website: Click
E-mail:To Request Access

Are you looking for online prenatal education sessions?

Eastern Health offers anytime, anywhere online prenatal education powered by YoMingo®, an education program designed to give you convenient access to evidence-based information on prenatal care, labour and birth, postpartum, breastfeeding, and newborn care including lots of videos.  

This education is available on any device with an internet connection and is also available as a mobile app called myYoMingo. 

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Phone: 709-754-7090

Family and Child Care Connections (FCCC)is a community-based, non-profit early learning family resource centre and Family Child Care Agency located in St. John’s, NL. They provide programs and services designed to support children from birth to 6 years of age, their families, the child care community and CUPW families.

In light of COVID-19, all playgroups are cancelled until further notice. If you have questions, they’re available via e-mail.

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Phone: 709-729-2258

Click here for information for families with a custody and access order or agreement during the COVID-19 pandemic.

The Court will grant extension of time for filing of documents when normal operations resume. They are extending all periods contained in the Rules of the Supreme Court that require or authorize a person to do or abstain from doing any act in a proceeding (Including periods of service, filing, or amendment of any pleading/other document). This doesn’t apply to filing deadlines or periods set out in other legislation.

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Phone: 709- 729-1183

FJS emphasizes the best interest of children and promotes dispute resolution outside the Court process. Dispute resolution occurs when parties talk to a neutral third person to explore ways to resolve their family law matters.

Due to COVID-19, FJS employees are working remotely.

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The fasdNL Network came together due to a shared interest in supporting those with fetal alcohol spectrum disorder (FASD) through a provincial organization. 

During COVID-19, monthly parent and caregiver support groups will now be held virtually as a Zoom video meeting. RSVP information on their website.

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Phone: 709-726-5902

First Light is a registered non-profit organization that serves the urban Indigenous and non-Indigenous community alike by providing programs and services rooted in the revitalization, strengthening and celebration of Indigenous cultures and languages in the spirit of trust, respect, and friendship. They offer a range of programs, including ones for children and parents.

During COVID-19, many programs have switched to a virtual setting.

Click here for information about how to obtain emotional support, food, infant or personal care items during this time.

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Phone: 709- 579-0763

The Froude Avenue Community Centre is Newfoundland and Labrador’s first multi-purpose facility for residents of non-profit housing with on-going programs for seniors, children, single parents, and more.

All programs and activities at the centre are suspended until further notice. They are still available to support you. Call the centre at their main number and leave a voicemail and they’ll get back to you as soon as possible.

Website: Click
Phone:   1-800-668-6868
Text: ‘CONNECT‘ to 686868

As an e-mental health service, Kids Help Phone remains open for young people across Canada 24/7 without any face-to-face contact. Text options and available.

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Phone: 709-747-8532

The Kilbride to Ferryland Family Resource Centre Coalition Inc. is a community-based registered charitable organization providing programs and services to families living in the Kilbride to Cappahayden geographical area. There are five family resource centres: two in Kilbride, one in the Goulds, a centre in Bay Bulls/Witless Bay and another in the community of Ferryland.

During COVID-19, all centres are closed. They are available via Facebook by searching the following Page names:

– KFFRC Kilbride Family Resource Centre
– KFFRC Goulds Family Resource Centre
– KFFRC Bay Bulls Family Resource Centre
– KFFRC Ferryland Family Resource Centre

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Phone: 709-722-1168

MacMorran Community Centre is a not for profit organization offering support and resources to members of the surrounding Kilbride/St. John’s community.

During COVID-19, the centre is closed to the public. Staff are still working from home; you can reach them by phoning the Centre or sending a private message on their Facebook page. They’ll get back to you within 24 hours.

Their Food Bank is still running on its regular schedule. Please call 739-1329 before 12pm on Monday and Thursday, if you need a food hamper.

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Miles for Smiles Foundation is a non-profit organization dedicated to the Support, Awareness and Prevention of Child Abuse. The Foundation offers Support to adult survivors of child abuse.

During COVID-19: Check out their website for advice on how to keep children safe during a pandemic.

Website: Click
Phone: 811

Whether you have a health concern of any kind, have questions about self-care and healthy eating, or would like advice on how to support a loved one with their particular ailment, call 811. A Registered Nurse is available to talk 24 hours a day, seven days a week. 811 is a confidential and free telephone line available to all residents of Newfoundland and Labrador.

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Phone: 709-739-8482

The Rabbittown Community Centre works with local residents and with public and private organizations to ensure comprehensive solutions to problems that impact our families. They provide opportunities and support in the process of individual and community capacity building to strengthen the community as a whole.

During COVID-19, all programs and events are cancelled until further notice. You can still call the centre, e-mail, or reach them though social media.

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Phone: 709-738-3401

The Single Parent Association of Newfoundland was founded in 1987. provides supports for single parents, enabling them to regain control over their lives for the empowerment of themselves and their children.

Visitors are not permitted at the SPAN Business Office in St. John’s. Call them for any further information and assistance. Their Thrifty Outlet is closed until further notice. Food hampers will be served by appointment only, Wednesday through Friday. Call 709-749-0709 (Tuesday to Friday) to book your time.

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Phone: 709-579-4534

The main focus of the Virginia Park Community Centre was, and continues to be, to provide Social, Educational, Recreational as well as Career Development programs and services for the residents of Virginia Park.

Due to COVID-19, the centre is closed until further notice.

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Phone: 709-726-9622

YMCA Northeast Avalon is a charity dedicated to strengthening the foundations of communities. We do this by nurturing the potential of children, teens and young adults; promoting healthy living; and fostering social responsibility.

• The YMCA in Marystown is now closed.

• Information about the status of YMCA regulated infant, toddler, and preschool child care in St. John’s will be announced as soon as it becomes available.

• The Ches Penney Family YMCA in St. John’s and school age child care centres on the Avalon Peninsula remain closed.

• Province-wide YMCA Employment, Enterprise, and Newcomer Programs continue by remote delivery.

• Fees will be suspended and/or held for future credit.

Follow their updates here.