If you find yourself facing a crisis and require emergency support in St. John’s, NL and surrounding Avalon East areas, call 9-1-1 or reach out to any of the following contacts.Central Intake for Children & Youth
The Children and Adolescent Division of the Mental Health and Addictions Program in St. John’s, NL provides coordinated and comprehensive services to children, adolescents and families facing emotional, social, psychiatric and family challenges.
Children can access our services up to their 18th birthday.
Phone: 709-729-4612 or after hours: 709-729-4775
Are you concerned about the wellbeing of a child in the Avalon East NL area? All programs and services within Child Protection and In-Care are designed to help ensure the safety and well-being of children and youth in St. John’s, NL.
When there is concern of maltreatment by a parent, social workers assess the safety and risk to the child(ren). All decisions to intervene with the family are based on the overriding principle of the Children, Youth and Families Act, which is the best interests of the child.
Phone: 1-800-222-8477 ( TIPS )
Are you a witness to a crime in St. John’s or feel as though you may have helpful information? Call Crime Stoppers. Crime Stoppers is a registered charity that brings the Public, Police and Private Sector together to solve and prevent crime.
Anonymity is guaranteed to those providing information. Crime Stoppers has proven to be an effective weapon against crime.
Looking for advice to protect or support a loved one who is being abused? The Department of CSSD supports individuals, families and communities in Newfoundland and Labrador in achieving improved health and social well-being and reduced poverty; and ensures the protection of children, youth and adults from abuse or neglect.
The Department promotes the values of inclusion, diversity, and healthy active living and leads the development of policies, programs and partnerships to improve services and the overall social development of the Province.
Are you struggling with gambling addiction in St. John’s, NL? The Gambling Helpline is dedicated to supporting gamblers and their families; and reducing and eliminating problem gambling in NL, 24/7.
Women of NL who seek shelter at Iris Kirby House have typically experienced a combination of several types of abuse: physical, psychological, emotional, sexual and financial. Whatever type you may be experiencing, remember – it’s not your fault.
Irish Kirby House offers 24-hour distress lines, a safe haven, nonjudgmental support, and assist women in looking at all their options. They recognize that it is a basic human right for each individual to live free and without fear of violence.
Know children in NL who are looking for support? Kids Help Phone is Canada’s only 24/7, national support service. They offer professional counselling, information and referrals and volunteer-led, text-based support to young people in both English and French.
The Mental Health Crisis Line provides 24/7 telephone-based crisis intervention, toll-free and confidential, by professionally trained Crisis Interveners. This service is open to anyone in crisis, their caregivers or loved ones, as well as health professionals on a consultative basis by phone.
Are you experiencing a mental health crisis in St. John’s, NL? Did you know that Eastern Health provides a service that brings mental health helpers right to your door in NL?
Made up of registered nurses, licensed practical nurses and social workers with significant experience in mental health, the Mobile Crisis Response (MCR) Team travel as a team to assist/intervene with mental health related crisis, directly in a person’s home or community. In addition, MCR are able to accompany other health care providers in clients/patient community visits.
Whether you have a health concern of any kind, have questions about self-care and healthy eating, or would like advice on how to support a loved one with their particular ailment, call 811. A Registered Nurse is available to talk 24 hours a day, seven days a week. 811 is a confidential and free telephone line available to all residents of Newfoundland and Labrador.
Phone: 709-777-3021 or 709-777-3022
The Psychiatric Assessment Unit provides psychiatric assessment 24/7. In-patient psychiatric care and psychiatrists on call in other regions.
Do you need police support in an area patrolled by the RCMP? Call 911 if in crisis, or their non-emergency number above.
Do you need police support in an area patrolled by the RNC? Call 911 if in crisis, or their non-emergency number above.
Phone: 709-777-5501 or 709-777-5865
The SANE Program is staffed with a team of nurses, who have advanced training and education in medical and forensic assessment of a person who has been sexually assaulted. These nurses are committed to providing compassionate, sensitive, patient centered, quality care; as well as assisting patients in making informed decisions about their care and how to move forward.
The goal of the Sexual Assault Nurse Examiner (SANE) Program is to provide options and choices about medical care and/or police reporting, provide medications to prevent infection and pregnancy, and connect patients with counselling services so they have appropriate support in moving forward if they choose to.
The Sexual Assault Crisis & Prevention Centre is a non-profit, community-based, charitable organization that exists to support individuals of all genders who have been impacted by sexual violence. They operate from a feminist, pro-choice, trauma-informed, person-centered perspective where individuals with lived experienced are honoured for their unique strengths, needs, skills, and abilities.