Director, Information & Referral Services, SeniorsNL
Elizabeth is the Director of Information and Referral Services at SeniorsNL. In this position, she manages SeniorsNL’s information line and the volunteers who answer it, as well as the iCarol database system, which captures call information and provides statistical information.
Elizabeth has been involved with SeniorsNL since 2004, when she helped develop its publication Looking Beyond the Hurt: A Service Provider’s Guide to Elder Abuse. Since that time, she has been involved in several other elder abuse initiatives and was the Provincial Coordinator of the Newfoundland and Labrador Network for Elder Abuse (NLNPEA) from 2012-2018. (NLNPEA is a network of community and government partners, working together to prevent elder abuse and an integral part of SeniorsNL’s efforts to address elder abuse in our province.) Elizabeth took on the role of Director of Information and Referral Services in 2015.
Elizabeth is very interested in seniors’ issues, ways to improve system navigation, and elder abuse prevention. Elizabeth is a Certified Information and Referral Specialist with the Alliance of Information and Referral Systems (AIRS).